DigiLocker, an initiative by the Government of India, is a digital platform that enables citizens to store, access, and share their digital documents and certificates securely. It provides a convenient and paperless way to manage important documents such as Aadhaar card, driving license, PAN card, academic certificates, and more. However, some users may encounter the message “DigiLocker Already Registered” when attempting to sign up or access their DigiLocker account. In this article, we’ll explore the reasons behind this message and provide solutions to resolve the issue.
What Does “DigiLocker Already Registered” Mean?
The message “DigiLocker Already Registered” indicates that the mobile number or Aadhaar number you are trying to use for registration or login is already associated with an existing DigiLocker account. This typically occurs when a user has previously registered for DigiLocker using the same mobile number or Aadhaar number.
Causes of the “DigiLocker Already Registered” Message
Several factors may lead to the occurrence of this message:
1. Existing Account: If you’ve previously registered for DigiLocker using your mobile number or Aadhaar number, attempting to register again with the same credentials will result in the “DigiLocker Already Registered” message.
2. Multiple Registrations: Sometimes, users may accidentally create duplicate accounts or register multiple times using different credentials, leading to confusion and the appearance of the error message.
3. Technical Glitch: In some cases, technical issues or glitches with the DigiLocker platform may cause the error message to appear erroneously, even if you’re attempting to log in with the correct credentials.
Solutions to Resolve the Issue
If you encounter the “DigiLocker Already Registered” message, here are some steps you can take to resolve the issue:
1. Recover Your Account: If you’ve forgotten your login credentials or are unsure whether you have an existing DigiLocker account, try recovering your account using the “Forgot Username” or “Forgot Password” options on the DigiLocker login page. Follow the instructions to reset your password or retrieve your username.
2. Check Alternate Credentials: Verify whether you’ve registered for DigiLocker using a different mobile number or Aadhaar number. It’s possible that you may have used an alternate set of credentials to create your DigiLocker account.
3. Contact Support: If you’re unable to resolve the issue on your own, consider reaching out to DigiLocker customer support for assistance. You can contact support via email or phone and provide details about the error message you’re encountering. Support agents can help you troubleshoot the issue and provide guidance on resolving it.
4. Merge Duplicate Accounts: If you’ve inadvertently created multiple DigiLocker accounts using different credentials, you can request to merge these accounts into a single account. Contact DigiLocker support and provide details about the duplicate accounts. Support agents can assist you in consolidating your accounts and resolving any issues related to duplicate registrations.
The “DigiLocker Already Registered” message indicates that the mobile number or Aadhaar number you’re attempting to use for registration or login is already associated with an existing DigiLocker account. This can occur due to various reasons, including the presence of an existing account, multiple registrations, or technical glitches. By following the solutions outlined above and contacting DigiLocker support if necessary, you can resolve the issue and gain access to your DigiLocker account seamlessly. DigiLocker offers a convenient and secure platform for managing your digital documents, and resolving registration issues ensures a smooth user experience.
